Effective Date: 23rd May 2025

Lauren Rose Training ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you visit www.lauren-rose.co.uk or engage with our services, in accordance with the UK General Data Protection Regulation (UK GDPR).

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1. WHO WE ARE

Business Name: Lauren Rose Training
Website: www.lauren-rose.co.uk
Data Controller Contact: hello@lauren-rose.co.uk

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2. WHAT DATA WE COLLECT

We may collect and process the following personal data:

• Identity Data: name, gender

• Contact Data: email address, phone number

• Health and Fitness Data: information voluntarily provided through consultations or sign-up forms

• Technical Data: IP address, browser type, time zone, and device information

• Usage Data: information about how you use our website and services

• Marketing Data: your preferences in receiving marketing from us

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3. HOW WE COLLECT YOUR DATA

We collect data in the following ways:

• Directly from you (e.g., via contact forms, bookings, emails)

• Automatically as you use the website (e.g., cookies and analytics tools)

• From third-party services (e.g., payment processors or booking platforms)

 

4. WHY WE USE YOUR DATA

We process your data for the following lawful purposes:

• To provide our personal training services

• To respond to enquiries and manage bookings

• To improve website performance and user experience

• To send occasional marketing communications (with your consent)

• To comply with legal or regulatory obligations

 

5. LEGAL BASIS FOR PROCESSING

We rely on the following lawful bases:

• Consent – for marketing communications and fitness data you provide

• Contract – to provide agreed services

• Legal Obligation – for financial or health/safety records

• Legitimate Interests – to improve services and manage our business

 

6. MARKETING COMMUNICATIONS

You will only receive marketing from us if:

• You have opted in; or

• You are an existing client and we are marketing related services.

You can unsubscribe at any time by clicking the link in our emails or contacting us directly.

 

7. HOW WE STORE YOUR DATA

Your data is stored securely through GDPR-compliant systems. We retain personal data only for as long as necessary to fulfil the purposes we collected it for, including legal and accounting requirements.

 

8. SHARING YOUR DATA

We do not sell or rent your data. We may share it with:

• Service providers (e.g. payment processors, CRM systems)

• Legal authorities where required by law

All third parties are required to respect the security of your data and process it only on our instructions.

 

9. YOUR RIGHTS

You have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Object to or restrict processing

• Withdraw consent at any time (where applicable)

• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact us at hello@lauren-rose.co.uk

 

10. COOKIES

Our website uses cookies to improve your browsing experience and analyse traffic. You can control cookie settings through your browser. For more details, please see our Cookie Policy.

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11. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the date of the last update.

 

12. CONTACT US

If you have any questions about this policy or how your data is handled, please email hello@lauren-rose.co.uk